Frequently Asked Questions
Have a question that's not answered here? Email us at info@porterpickups.comQ: What if I don't see the cover/bobbin type listed on your website, can I get another type?
A: Yes. We can special order other types or bobbin colors not listed on our site. What we have pictured is usually what's in stock. We can special order things like black and nickel humbucker covers, aged white humbucker bobbins, and several different colors of single coils covers.
Q: Do you make other types of pickups not listed on your site?
A: Yes. We've made custom pickups of different types as well as different replacement pickups we don't have officially listed on the website. Please contact us with questions about custom pickup orders. Pricing on custom pickups will vary based on the amount of labor and design involved. Our primary focus is what we have listed on the website.Please consider our Dealers Page to see what pickups they have in stock.
Q: Can I order another way, besides the online store?
A: We are happy to take orders through email and over the phone. We handle most of our payments through email invoices and the online store, but will consider payments by mail. Please contact us with your order by email/phone and we will help you be able to pay another way.
Q: Do you offer pickup installation services or other services?
A: We do a fair amount of local pickup installs of our loaded pickguards or new pickup purchases. We also do rewires and other guitar repairs. We will consider non-local repairs for any of these services, but with shipping costs it may make more sense to take it to a local repair person.